Home>Current Openings

Current Openings

S No Position Division
1 Chief Technical Officer Maintenance
2 General Manager – Maintenance Maintenance
3 Tracks Team Leader Maintenance
4 Tracks Maintainer Maintenance
5 Signalling Team Leader Maintenance
6 AFC / COM Team Leader Maintenance
7 Rolling Stock Team Leader Maintenance
8 Rolling Stock Maintainer Maintenance
9 PSS Team leader Maintenance
10 Technical Auditor Buildings Maintenance
11 Rolling Stock Senior Manager Maintenance
12 Rolling Stock Associate Manager Maintenance
13 AMS Officer Maintenance
14 Methods Engineer Maintenance
15 IT Officer Maintenance
16 Security Manager QHSE&S
17 Deputy Manager Stations Operations
18 Train Operator Operations
19 Excess Career Officer Operations
20 OCC Communication Officer Operations
21 Contract management Officer Finance
22 Payroll Officer Human Resource
Note:Interested Candidates can email your resumes to keolishyd.jobs@keolishyderabad.com

Chief Technical Officer

Role Title Chief Technical Officer
Experience & Qualification
  • Should be a qualified Engineer
Roles & Responsibilities
  • The Chief Technical Officer is accountable for delivery, in operational conditions, of all technical assets necessary to operate the Hyderabad metro system.
  • As such, in coherence with strategic business targets, the Chief Technical Officer is in charge of:
  • Maintenance Division and its Departments’ strategic and organisational definition (mid-term and long-term)
  • Management of all operational (Rolling Stock, Power Supply & OHE, Telecom, Fare Collection, Track, Signalling, MEP & Buildings, It, Including Enterprise, AMS & Systems) and support (Engineering, Supply Chain, Planning) teams in maintenance division
  • Implementing both corrective and preventive maintenance on all assets of the system
  • Organization of Asset management strategy and optimization (lifecycle cost reduction within RAMS objectives)
  • Maintenance prescription definition and optimization
  • Covering needs of the Operations division (Coordination with Maintenance Departments)
  • Division budget:
  • Assessment of means and resources needed; planning and optimization
  • Remaining within limits of allocated resources (control and survey)
  • Within the Maintenance Division, definition, implementation of processes, procedures and control, ensuring full respect of:
  • External constraints due to rail safety, work laws and environmental considerations
  • Expected RAMS delivery
  • Ensuring proper technical data collection and records
  • Analysing collected data for process optimization and lifecycle cost reduction
  • Maintaining tools needed for activities of Maintenance division such as Asset Management System and system related tools, including calibration
  • Internal business management policy (HR, Quality, Financial, Supply Chain).
  • Shall be in charge of the following Project activities;
  • o Review of Contractor’s documents
  • o Handover process of all assets.
  • o Designated as Employer’s Representative Assistant (ERA) for management of DLP (Defect Liability Period) for project works
Key Skills
  • 15-20 years’ experience in management of a maintenance or industrial organisation with minimum 5 years in a rail environment
  • At least 5 years spent in a leadership position
  • Demonstrated ability in
  • Human leadership
  • People and change management
  • Asset management
  • Strong background in
  • Technical matters (ideally with regards to railway systems)
  • Legal and regulations issues related to public transport (ideally in a railway context)
  • Commercial issues with experience in developing and reviewing contracts
  • Financial management in cost centre and budget preparation and review
  • Procurement experience for parts and services
  • Up-to-date industrial best practices (lean management, etc…).

General Manager – Maintenance

Role Title General Manager – Maintenance
Experience & Qualification
  • Should be a qualified Engineer
  • At least 18+ years’ experience in management of a maintenance or industrial organisation,
  • ideally within a rail environment, with at least 5 years spent in a management position
  • Demonstrated ability in Human leadership
  • People and change management
  • Asset management
  • Strong background in
  • Technical matters (ideally with regards to railway systems).
  • Legal and regulations issues related to public transport (ideally in a railway context).
  • Up-to-date industrial best practices (lean management, etc…)
Roles & Responsibilities
  • The General Manager – Maintenance is accountable for RAMS performance, in operational conditions, of all technical assets necessary to operate the Hyderabad metro system.
  • As such, in conjunction with strategic business targets, the General Manager – Maintenance is responsible for:
  • All vendor, other contractor and supplier performance issues.
  • Ensuring RAMS performance of all operational (rolling stock, power supply & OHE, telecom, Signaling, fare collection, track, MEP and civil assets, including reporting and rectification.
  • Optimisation of o Asset lifecycle cost reduction within RAMS objectives.
  • Preventative Maintenance prescription redefinition and optimization
  • Coordination between vendors and other contractors with Maintenance Departments
Key Skills
  • Demonstrated ability in
  • Human leadership
  • People and change management
  • Asset management
  • Strong background in
  • Technical matters (ideally with regards to railway systems).
  • Legal and regulations issues related to public transport (ideally in a railway context).
  • Up-to-date industrial best practices (lean management, etc…)

Track Team Leader

Role Title Tracks Team Leader
Qualification
  • The candidate Should be a qualified Diploma/Graduate Engineer – Civil.
Roles & Responsibilities
  • The day-to-day organization of the maintenance tasks during his shifts:
  • Ensuring preventive maintenance as per laid down guidelines and schedules of maintenance.
  • Organization of a permanent, immediate and efficient response in case of a major event due to the Track System.
  • Maintenance works compliance:
  • Adherence to maintenance standards
  • Monitors staff skills and safety procedures respect.
  • Ensuring availability of as built drawings and technical documents.
  • Coordinating with the station/Depot/OCC operation staff with regard to maintenance of Track assets.
  • Organization of collection of technical facts aiming to raise issues to the engineering team and / or the Track Work supplier (during the DLP).
  • Organization of collection of needed resources assessments aiming budget construction.
  • Support processes procedures respect.
  • Guiding his staff in regard to knowledge enhancement through classroom and on job training as per requirement.
  • Key personnel in information transmittal process
Key Skills
  • At least 3 years’ experience as a BE/BT/Diploma engineer in the field of Track maintenance;
  • Experience in managing and developing teams.
  • Able to plan and organize work of self and others.

Track Maintainer

Role Title Tracks Maintainer
Experience & Qualification
  • ITI/ Diploma Engineer – Civil / Mechanical.
Roles & Responsibilities
  • The day-to-day organization of the maintenance tasks during his shifts:
  • Ensuring preventive maintenance as per laid down guidelines and schedules of maintenance.
  • Responsible for immediate and efficient handling in case of any major event that affects train operation. (for eg : Rail weld failure or any other incident which affects train operation.
  • Maintenance works compliance, adherence to maintenance standards.
  • Knowledge of safety procedure of track maintenance, working and maintenance of motor trolley and point clamping.
  • Coordinating with the station / Depot / OCC operation staff with regard to maintenance of track assets.
  • Organization of collection of technical facts aiming to raise issues to the engineering team or Track work Supplier.
Key Skills
  • At least 1-4 years’ experience as a ITI holder / Diploma holder in respective Civil / Mechanical or tracks maintenance. Knowledge of working in a technically based rail or metro or industrial environment is preferred.
  • Competent verbal and written communicator.
  • Analytical ability.

Signalling Team Leader

Role Title Signalling Team Leader
Experience & Qualification
  • Should be a Qualified Diploma Graduate Engineer – Electronics/ Electrical/ with due experience of 3 years’ Diploma Holders in respective SIG maintenance wing.
Roles & Responsibilities
  • The day-to-day organization of the maintenance tasks during his shifts:
  • Ensuring preventive maintenance as per laid down guidelines and schedules of maintenance.
  • Organization of a permanent, immediate and efficient response in case of a major event due to the respective SIG System.
  • Maintenance work compliance:
  • Adherence to maintenance standards
  • Monitors staff skills and safety procedures respect.
  • Ensuring availability of as built drawings and technical documents.
  • Coordinating with the Station / Depot / OCC Operation staff with regard to maintenance of SIG assets.
  • Organization of collection of needed resources assessments aiming budget construction.
  • Guiding his staff in regard to knowledge enhancement through classroom and on job training as per requirement.
  • Organization of collection of technical facts aiming to raise issues to the engineering team or SIG Supplier.
Key Skills
  • At least 3 years’ experience as Diploma Engineer in respective field of Signaling Maintenance.
  • Experience in managing and developing teams.
  • Able to plan and organize work for self and others. Should have Analytical ability.

AFC/COM Team Leader

Role Title AFC / COM – Team Leader
Experience & Qualification
  • Should be a Qualified BE / BTech/ Diploma Engineer – Electrical / Electronics / Communication.
Roles & Responsibilities
  • The day-to-day organization of the maintenance tasks during his shifts:
  • Ensuring preventive maintenance as per laid down guidelines and schedules of maintenance.
  • Organization of a permanent, immediate and efficient response in case of a major event due to the AFC / COM System.
  • Maintenance work compliance:
  • Adherence to maintenance standards
  • Monitors staff skills and safety procedures respect.
  • Ensuring availability of as built drawings and technical documents.
  • Coordinating with Station / Depot / OCC Operation staff with regard to maintenance of AFC/ COM assets.
  • Organization of collection of technical facts aiming to raise issues to the engineering team or AFC/ COM work Supplier.
  • Organization of collection of needed resources assessments aiming budget construction.
  • Guiding his staff in regard to knowledge enhancement through classroom and on job training as per requirement.
  • Key Personnel in information transmittal process.
Key Skills
  • At least 3 years’ experience as BE / BTech / Diploma Engineer – Electrical / Electronic Communication in respective AFC / COM maintenance wing.
  • Experience in managing and developing teams.
  • Able to plan and organize work for self and others. Should have Analytical ability.

Rolling Stock Team Leader

Role Title Rolling Stock Team Leader
Qualification
  • Should be a Qualified Diploma / Graduate Engineer – Mechanical / Electrical / Electronics.
Roles & Responsibilities
  • The day-to-day organization of the maintenance tasks during his shifts:
  • Ensuring preventive maintenance of Rolling stock and depot equipment as per laid down guidelines and schedules of maintenance.
  • Organization of a permanent, immediate and efficient response in case of a major event due to the Rolling Stock System.
  • Mechanical / Electrical / Electronic function servicing
  • Wheel machining of rolling stock and depot equipment if any
  • Involving in Re railing activities.
  • Major components exchange
  • According to planning requirements and its evolutions due to Operational needs:
  • Allocating to workload through the various teams.
  • Arbitrating if necessary.
  • Maintenance work compliance:
  • Adherence to maintenance standards
  • Monitors staff skills and safety procedures respect.
  • Ensuring availability of as built drawings and technical documents.
  • Coordinating with Rolling Stock Manager with regard to maintenance of Rolling stock assets.
  • Organization of collection of technical facts aiming to raise issues to the engineering team or Rolling Stock Supplier.
  • Organization of collection of needed resources assessments aiming budget construction.
  • Guiding his staff in regard to knowledge enhancement through classroom and on job training as per requirement.
  • Key Personnel in information transmittal process.
Key Skills
  • At least 4-5 years’ experience as Degree / Diploma Engineer – in the field of Electrical / Mechanical maintenance. Knowledge of working in a technically – based rail/ Metro or Industrial Environment.
  • Experience in managing and developing teams.
  • Able to plan and organize work for self and others. Should have Analytical ability.

Rolling Stock Maintainer

Role Title Rolling Stock Maintainer
Experience & Qualification
  • Should be a qualified ITI or Diploma – Mechanic / Electronic /Electrical with due experience of 3 years’ as ITI holder and more than one year for Diploma Holders in respective maintenance wing.
Roles & Responsibilities
  • The day-to-day organization of the maintenance tasks during his shifts:
  • Carryout preventive maintenance of rolling stock and depot equipment as per laid down guidelines and schedules of Maintenance.
  • Wheel machining of rolling stock and depot equipment if any
  • Involving in Re railing activities.
  • Coordinating with the team leader with regard to maintenance of Rolling stock assets.
  • Key personnel in information transmittal process.
Key Skills
  • At least 3 years of experience as an ITI and Diploma more than one year in respective mechanical maintenance;
  • Experience in managing and developing with his teams.
  • Able to plan and organize work of self and others
  • Competent verbal and written communicator.

PSS Team Leader

Role Title PSS Team Leader
Experience & Qualification
  • Should be a Qualified BE / BT/ Diploma Engineer – Electrical.
Roles & Responsibilities
  • The day-to-day organization of the maintenance tasks during his shifts:
  • Ensuring preventive maintenance as per laid down guidelines and schedules of maintenance.
  • Organization of a permanent, immediate and efficient response in case of a major event due to the PSS System.
  • Maintenance work compliance:
  • Adherence to maintenance standards
  • Monitors staff skills and safety procedures respect.
  • Ensuring availability of as built drawings and technical documents.
  • Coordinating with DC and SC Operation staff with regard to maintenance of PSS assets.
  • Organization of collection of technical facts aiming to raise issues to the engineering team or PSS work Supplier.
  • Organization of collection of needed resources assessments aiming budget construction.
  • Guiding his staff in regard to knowledge enhancement through classroom and on job training as per requirement.
  • Key Personnel in information transmittal process.
Key Skills
  • At least 3 years’ experience as BE / BT/ Diploma Engineer – Electrical in respective PSS maintenance wing.
  • Experience in managing and developing teams.
  • Able to plan and organize work for self and others. Should have Analytical ability.

Technical Auditor Buildings

Role Title Technical Auditor Buildings
Experience & Qualification
  • The candidate should be Graduate into either (Electrical/Electronics/Mechanical) with experience around 5 to 8 years’ as a Civil / Site engineer in large buildings.
Roles & Responsibilities
  • Maintenance and Civil works compliance (his and sub-contractors):
  • Ensuring preventive inspections and corrective maintenance based on preventive reports
  • Efficient and Effective Maintenance and regular inspection of all equipment in his jurisdiction, so as to make sure they are in good working condition in accordance with Instructions & Provisions contained in maintenance manual and urgent instructions.
  • Support processes procedures in facilitating permit to work (PTW) to sub-contractor
  • Managing external parties during their intervention and provide feedback reports.
  • Bringing to the notice of Team Associated Manager at, any emergency and other situation that may be beyond his competence or Control.
Key Skills
  • At least 5 to 8 years’ experience as an Civil / Site engineer in large buildings / Apartments / Airports.
  • Experience in managing and developing teams.
  • Able to plan and organize work of self and others.

Rolling Stock Senior Manager

Role Title Rolling Stock Senior Manager
Experience & Qualification
  • At least 14-18 years’ experience in management at either a maintenance or industrial organisation, ideally in a railway environment.
  • Should be a qualified Mechanical / Electrical / Electronics Engineer
Roles & Responsibilities
  • The Rolling Stock Sr.Manager is accountable for Rolling Stock maintenance production processes.
  • As such, in coherence with Maintenance Division strategic targets, the Rolling Stock Sr.Manager is in charge of
  • Managing Rolling Stock maintenance teams (including depot equipment)
  • Covering the needs of RS Operations, including daily monitoring and short to mid-term anticipation
  • Organisation of RS maintenance and performance survey implementation
  • Management of RS maintenance according to asset management policy and maintenance prescriptions, in particular in regards of safety requirements
  • RS Department evolutions and improvement plans according to performance delivery
  • Internal relationships (especially with Operations and other Maintenance Departments) ensuring a globally efficient organization (including common improvement plans)
  • Department budget:
  • Assessment of means and resources needed; planning and optimization
  • Remaining within limits of allocated resources (control and survey)
  • Within the Rolling Stock Department, implementation of processes, procedures, and control, ensuring full respect of:
  • External constraints due to rail safety, work laws and environmental considerations
  • Expected RAMS delivery
  • Internal business management policy (HR, quality, financial)
Key Skills
  • Demonstrated ability in:
  • Human leadership
  • Developing and driving initiatives related to operational performance improvement
  • Technical matters (ideally regarding railway systems)
  • Quality management
  • Up-to-date industrial best practices (lean management etc…)

Rolling Stock Associate Manager

Role Title Rolling Stock Associate Manager
Experience & Qualification
  • Should be a qualified Mechanical / Electrical / Electronics Engineer
Roles & Responsibilities
  • Rolling stock Associate Manager is responsible & is in charge of:
  • Maintenance tasks organization of:
  • Mechanical functions servicing
  • Wheel machining
  • Major components exchange
  • According to planning requirements and its evolutions due to the operational needs:
  • Allocating the workload through the various teams
  • Arbitrating if necessary
  • Meeting cost targets via day-to-day organization, optimization and follow up, with the support of engineering / methods, supply chain and planning processes, according to real-time and post operational reports
  • Maintenance works compliance:
  • Adherence to maintenance prescriptions and production planning
  • Adherence to maintenance standards
  • Monitoring staff skills and safety procedures respect
  • Support processes procedures respect
  • In case of Depot in charge absence, the Mechanical team leader takes on his missions.
Key Skills
  • Should have 8- 12 years of experience with proven knowledge of working in a technically-based rail or industrial environment.
  • Experience in managing and developing teams.
  • Able to plan and organise work of self and others.
  • Competent verbal and written communicator.
  • Analytical ability

AMS Officer

Role Title AMS Officer
Experience & Qualification
  • The ideal candidate should be an engineering graduate.
Roles & Responsibilities
  • AMS Officer is responsible for the efficient implementation of the AMS for Keolis Hyderabad, as such he
  • Defines detailed functional requirements and procedures for AMS in coordination with Operation, Maintenance and Finance departments
  • Discusses and share requirements with Solution Provider (SP) for implementation and review the proposal and provide comments
  • Provides and coordinates Keolis Hyderabad inputs for efficient AMS implementation
  • Monitors SP progress and reports
  • Participates to testing and commissioning of the solution
  • Alerts his management in case of any risk on the project (planning & functional)
  • Liaises with Keolis AMS experts for additional support and expertise
  • Facilitates support team for interfaces with other applications (like SAP).
  • Reviews and build AMS training material
  • Imparts training for new AMS users
Key Skills
  • Strong analytical and problem-solving capacities
  • Effective verbal and written communication skills
  • Rigorous and meticulous with data
  • Capacity to adapt to the situation
  • Determined and able to overcome obstacles
  • Good relationship building and interpersonal skills
  • Fluency in English
  • He should have a significant experience as a business analyst and solution architect with IBM Maximo and overall experience of 5 years in Asset Management Systems.

Methods Engineer

Role Title Methods Engineer
Experience & Qualification
  • Should be a qualified Generalist Engineer
Roles & Responsibilities
  • Methods Engineer is responsible and oversees:
  • In the initial steps of metro network implementation, ensuring and taking part in the DLP process (including suppliers follow up)
  • Organizing the technical documentation ‘s delivery:
  • technical notes, equipment safety procedures, equipment maintenance (including IT tools), maintenance documents and procedures (and related aspects) redaction and updating,
  • distribution, control and mastering,
  • Contributes to the implementation of DMS (Document Management System)
  • Leading the methods and lean maintenance processes:
  • Providing job plans, for maintenance departments
  • Providing all the information needed to feed the AMS (MAXIMO)
  • Using best practices and tools (5S, TPM, Lean…)
  • Organize feedback by measuring maintenance efficiency
  • Organize waste tracking and performance initiatives based on lean maintenance practices
  • Improve the whole efficiency of processes and planning.
  • Providing all necessary support (AMS processes, method, training) to Planning Team to be able to perform smoothly planning activity (strategic, tactic, operational)
  • Organize and manage derogation process in respect of Quality Management and Safety policies.
Key Skills
  • At least 5 years’ experience in management in an industrial environment with a significant experience in methods
  • Demonstrated ability in
  • Managing and coordinate working groups
  • Writing and improving a job plan with field observations and time measurements
  • Developing and driving initiatives related to maintenance and organization improvements
  • Strong background in industrial practices (5S, lean management, TPM)

IT Officer

Role Title IT Officer
Experience & Qualification
  • B. Tech IT /MBA/MCA/MSC-IT
  • Experience 5 – 8 Y; Multinational and service or consulting industry recommended
Roles & Responsibilities
  • Interacts with internal clients daily to be able to understand their IT problems and provide competent solutions to these problems
  • Provides technical support to other computer using employees in the company
  • Monitors IT systems health status and implement preventative & corrective action if required
  • Maintains an updated inventory of all hardware’s and software’s of the company and anticipates the needs of new ones
  • Participates to the IT developments of the company and ensures their integration, liaising with management, LTMRHL and other divisions as the case maybe
  • Interacts with IT suppliers/service providers and monitors their performance Installs and configures software’s to agreed standards under the direction of the IT Manager
  • Communicates regularly with all users of information services and systems
  • Participates to the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades
  • Implements IT system security in the company to ensure safety of data and IT systems
  • always Provides a professional, courteous and rapid response to individual users
Key Skills
  • Good capacity to manage stress
  • Progressive IT experience, including experience in a start-up of growing environment
  • Strong verbal and written communication skills
  • Experience in ERP implementation is an advantage (SAP ideally)
  • Strong problem-solving, analytical and evaluative skills
  • Experience of sourcing / procurement for IT software and hardware

Security Manager

Role Title Security Manager
Experience & Qualification
  • Minimum 15 to 20 years of professional experience in any industrial environment
  • Preferably Ex-servicemen in the rank of Colonel.
Roles & Responsibilities
    • Development of security management system
    • Ensure security of men, machinery and materials
    • To supervise security, whether on board trains, in stations or depots, by efficient and visible means:
    • CCTV and intrusion detection
    • Dedicated security staff equipped with communication system
    • Centralized Access control,
    • Operation staff with communication system;
    • Perform as an integral member of the Senior Management team to ensure effective interfaces with Top Management.
    • Implement vigilance measures and disaster management techniques across the workstations
    • Initiate proactive and preemptive intelligence information collection
    • Advise proactively on all safety/security related issues.
    • Liasioning with Govt authorities and Local Bodies for issues related to Security, Admin,functions, events etc.
    • Implement comprehensive location-wide safety and security education and awareness programs for security personnel and employees (if required)
    • Avoidance of any pilferage, thefts in the Complex by continuous monitoring
    • Produces specific incident reports and analysis, preserves clues / CCTV footage etc.,
    • File police complaints on crime reports, investigate incidents in the work area and conduct ground work for criminal cases in Court.
  • Overall safeguarding of the Life & Property to reduce risks, respond to incidents, and limit exposure to liability in order to reduce financial loss to the organization.
Key Skills
  • Able to remain calm and objective particularly during challenging incident related situations.
  • Has competent and proven analytical ability.
  • Able to operate a complex system with safety & security related functions
  • Able to anticipate and react to situations.
  • Capable of giving precise, clear and concise instructions remotely.
  • Rigor in executing and applying instructions and procedures
  • Has strong oral and written communication skills
  • Has good understanding and experience of various safety and security related machinery.
  • Demonstrated ability to learn in new areas of expertise

Deputy Station Manager

Role Title Deputy Manager Station
Experience & Qualification
  • Should be Graduate in any stream (Preferably Engineering)
  • Candidate having 10 years or more experience and supervisory work experience of at least 3 years shall be preferred.
Roles & Responsibilities
  • The Deputy Manager is responsible for the management of stations on the nominated corridor or as instructed by Stations Manager.
  • Deputy Manager Station is in charge of all Stations of assigned corridor and Station staff reported under him.
  • The Deputy Manager Stations shall be responsible for
  • Operation :
  • Monitoring and supervision of training for Station staff and suggesting measures to Stations Manager to bring the employees at required competence level
  • Monitoring and Coordination with external agencies like Police, Fire department, Medical agencies etc.
  • Formulation and management of KPIs for station staff
  • Management of all essential equipment (Tricolour torch, Hand signal Flags, Clamps etc.
  • Arranging timely replacement of defective equipment in coordination with maintenance department
  • Quality of service for passengers (cleanliness of stations, crowd management…)
  • Managing customer feed backs/ complaints and promptly forward them to concerned department if required, through Stations Manager.
  • Management of outsourced agencies as per established contract.
  • Covering the needs of Operations for these systems, including daily monitoring and short to mid-term anticipation.
  • Responsible for preparation, review and maintaining daily station reports.
  • Coordination with other divisions and departments
  • Within the Department, implementation of processes, procedures, and control, ensuring:
  • External constraints due to rail safety, work laws and environmental considerations
  • Safety of Passengers, Employees and Other persons on the Station premises and corresponding track area
  • Security of Assets of Hyderabad Metro, Passengers, Employees and 3rd parties.
  • Ensuring that all station employees are aware of safety compliances and follow organisation rules & processes.
  • Marketing and Sales:
  • Monitoring the daily revenue of stations and ensuring the process is followed.
  • Understanding and implementing strategies to increase Revenue, Card sales and other fare related programmes.
  • Identifying the passenger pain points and addressing it.
  • Budget / Finance:
  • Monitor the different consumption indications (Electricity, Water) in order to optimize the costs, without compromising on safety and comfort of passengers.
  • Assessment of means and resources needed; planning and optimization.
  • Remaining within limits of allocated resources (control and survey).
  • HR:
  • Management of all station staff allotted (including roster, attendance and grooming, etc.)
  • Application of Company’s HR policy / rules and statutory regulations
  • Employee grievances management in coordination with Stations Manager
  • Performance monitoring of station employees and suggest measures to bring them to required competence level
  • Performance assessment of station employees as per company policy
  • In Pre-COD stage:
  • Coordination with Stations Manager for hiring the employees
  • Monitoring and supervision of station employees involved in OJT during test and commissioning activities
  • Formulating rules, procedures and training material in accordance with applicable rules in coordination with Station Manager.
  • Preparing SWO and requirement of essential equipment required for commissioning of stations.
Key Skills
  • At least 3 years’ experience in management of Stations or in the related field and dealing with at least a group of 50 employees or more Demonstrated ability in
  • Leadership & management
  • Analytical approach
  • Developing and driving initiatives relating to operational performance improvement
  • Technical matters
  • Quality management
  • Safety orientation
  • Collection and disposal of cash
  • Record management

Rolling Stock Team Leader

Role Title Train Operator
Experience & Qualification
  • Technical Diploma / B. Tech (Mechanical, Electrical, Electronics)
  • Bachelor of Science (Honours) / B.Sc. (Physics, Chemistry & Maths.) with 60% aggregate marks
  • Should be from Govt. colleges/Govt. affiliated colleges of India.
  • The candidates having working experience in any industry will be preferred.
  • BTech freshers as GET- Trainee.
Roles & Responsibilities
  • To ensure the Safe, Smooth, Scheduled and Energy Efficient Operation of the trains as per regulations.
  • To drive train in mainline and depot as per assigned duty.
  • To observe high level of alertness and vigilance during train operation and respond to the
    abnormalities promptly; keeping Operation Control Centre (OCC) informed.
  • To be proactive in ensuring safety of the train, on board passenger, oneself and those working near the right of way.
  • To proactively participate in training & refresher courses; be versed in the troubleshooting of the train on board systems, Standard Operating Procedures; practical handling of train and acquire the expected level of competence.
  • To promptly respond to the malfunctions in train, ensure their efficient management and clear the blockage on the mainline within least possible time.
  • To lead and manage the relief and restoration as per procedures, under OCC instruction, after any incident encountered duty his duty.
  • To disseminate correct & relevant information to the passenger whenever required in handling incidents.
  • To be proactive in ensuring punctuality of train and oneself.
  • To be clear and unambiguous during communication.
  • To drive train in any shift, any time during his shift and for extended hours during exigencies.
  • To oversee the train when handed over the charge of same; and will not leave the same without proper handing over to reliever.
  • Be available for providing training; provide OJT to new recruits, verify their competence and recommend their suitability.
  • Observing all the rules & regulations of the organisation.
  • Any other work assigned by Train Crew Controller.
Key Skills
  • Able to remain calm and objective particularly during challenging failure/incident.
  • Has competent and proven analytical ability.
  • Able to operate a complex system with safety related functions
  • Can diagnose technical malfunctions, interpret and apply solutions from written and verbal Information
  • Able to anticipate and react to situations.
  • Proactive in identifying and resolving technical issues.
  • Capable of sharing precise, clear and concise information.
  • Rigor in executing and applying instructions and procedures
  • Has strong oral and written communication skills

Excess Fare Officer

Role Title Excess Fare Officer
Experience & Qualification
  • Degree or Diploma in any stream.
  • Regional language will be preferable.
  • Candidates having 2-4 yrs of experience in dealing customers are preferred.
Roles & Responsibilities
  • Being familiar with the SOPs, Business Rules, By laws and Operation of AFC system.
  • Reporting for duty at least 15 minutes prior to start of his/her shift.
  • Issue CST, CSC, Paper Ticket, Other money value items and collect penalties as per business rule.
  • Ensuring the proper filing of documents, instructions and the disposal of superseded documents.
  • Ensuring that operational information is disseminated to Station Controller in a timely manner
  • Ensuring that passengers are able to move quickly through the AFC Gates by monitoring the flow of traffic and arranging for passengers to be assisted if required
  • Exercising discretion, good judgement and initiative in dealing with unforeseen circumstances and in situations that are not covered by company rules and procedures
  • In an emergency, assisting Station Controller.
  • Ensuring that staff from other departments and contractors has proper authority to enter the paid area.
  • Collect cash from TVMs and AVMs and submit the same to Station Controller if instructed to do so.
  • Balance the token, load them in TVMs and keep the stock of CSC and CST as per rule and keep Station Controller informed well in time about any demand thereto.
  • Responding to customer complaints on site or in a timely manner
  • Rescue the passenger trapped in lift, if required
  • Organize waste tracking and performance initiatives based on lean maintenance practices
  • Improve the whole efficiency of processes and planning.
  • Providing all necessary support (AMS processes, method, training) to Planning Team to be able to perform smoothly planning activity (strategic, tactic, operational)
  • Organize and manage derogation process in respect of Quality Management and Safety policies.
Key Skills
    • Should be polite, calm and cool.
    • Has competent and proven analytical ability.
    • Able to anticipate and react to situations.

OCC Communication Officer

Role Title OCC Communication Officer
Experience & Qualification
  • Graduate in any discipline
  • Regional language will be mandatory.
  • Experience in call centre will be preferable
Roles & Responsibilities
  • Manage all system communications (PID, PA etc.), in both normal and degraded modes in cooperation with traffic controller,
  • Provide inputs related to operation to website and Passenger Call Centre,
  • Manage the deployment of field staff in coordination with station controllers and CC,
  • During degraded/fall-back situations
  • Provide timely, regular and accurate information to passengers in both stations and trains,
  • ensures tasks of back office for customers relation management (complaint reports),
  • Perform Infotainment and RSS feed management through Commercial Information Workstation,
  • Monitor CCTV footage to identify potential undesired situations (disruption in passenger flow, crowding etc.),
  • Report important events and faults to Chief controller as per procedure.
  • Maintain a log of events in “CCC Officer Diary”.
  • Strictly follows operational procedures and rules
  • Responsible for elaborating reports and analysis on station equipment
  • Maintains and develops his competency on the system
  • Supports B&FC and security controller, if needed
  • Any other works assigned by Chief Controller
  • To coordinate mock-drills
  • To provide on-the-job training to new recruits.
Key Skills
  • Able to remain calm and objective particularly during challenging incident related situations.
  • Has competent and proven analytical ability.
  • Is able to diagnose technical malfunctions, interpret and apply solutions from written and verbal information.
  • Able to anticipate and react to situations.
  • Proactive in identifying and resolving issues
  • Capable of giving precise, clear and concise instructions remotely.
  • Rigor in executing and applying instructions and procedures
  • Able to relay oral and written information to both direct reports and superiors
  • Has strong oral and written communication skills
  • Able to elaborate technical reports
  • Has technical understanding and experience
  • Able to understand and identify risks involved in operation and has proper safety orientation

Contract Management Officer

Role Title Contract Management Officer
Experience & Qualification
  • Should be qualified Diploma /B. Tech – Mechanical / Production / Industrial/Graduate
Roles & Responsibilities
  • Contract Management Officer is responsible for and oversees:
  • Ensure rosters of service contract staff is shared to the user departments on regular basis.
  • Liaise with user departments and effectively coordinate with vendors to ensure that no shortage of approved manpower.
  • Liaise with user departments to obtain KPI scores on timely manner.
  • Monitoring of vendor KPI’s and implement suitable actions as per agreement in case of noncompliance of KPI score.
  • Conduct regular meetings between vendors and users to establish better communication and resolve issues.
  • Review the performance of all service contracts with the stakeholders.
  • Proactively review and audit all service vendors to ensure there is no potential risk of unrest, strike etc.
  • Ensures the receipt of vendor invoices on timely manner, payment to vendors and payment to employees from vendors on time.
  • Visit to stations and depots on regular interval to check whether all contractual deliverables are being met or not.
  • Address and resolve issues through appropriate cooperation with SCM and LTMRHL.
  • Ensure that all the contractual covenants are fulfilled by the vendor (submission of PBG before commencement of contract, signing of contract before commencement of services).
  • Visit to stations and depots on regular interval to check whether all contractual deliverables are being met or not.
  • Liaise with F&A department for vendor account reconciliation.
  • Basic knowledge of Budget Monitoring and Legal terms
  • Prepares contractual letters in consultation with Management.
  • All relevant MIS’s should be maintained
Key Skills
  • At least 4- years’ experience as Contract Officer/Service Purchase in Manufacturing / O&M Service Providers.
  • Good coordination skills to ensure service deliverables as stipulated in the contract.
  • Knowledge of monitoring the contracts spend through ERP tool and coordinating with F&A for payment disbursal to vendors and vendor invoices reconciliation.
  • Able to plan and organise work of self and others.
  • Good communication in Telugu, Hindi & English.
  • Hands on experience on AMS (Maximo) or any ERP tool.
  • MS Excel (Knowledge of Advanced Formulas, Ex: – V Look Up, H Look UP, Sum If, etc.)
  • Responsible for Contract related MIS.

Payroll Officer

Role Title Payroll Officer
Experience & Qualification
  • 5 – 8 yrs. of experience in payroll, employee relations functions in industrial environment handled at least 500+ employees
  • Qualified MBA-HR / MHRM / PG Diploma – HR / IR
Roles & Responsibilities
  • Preparation of monthly payroll inputs and sending it to Payroll vendor
  • Verification of payroll register and ensure salary payment on time
  • Issuance of payslips
  • Maintain attendance record on daily & monthly basis.
  • Ensuring updating of leaves & various reimbursements which are part of payroll
  • Preparing and maintaining salary master, salary registers
  • Ensuring coverage of all employees under various insurance policies like Group Mediclaim, Personal Accident policy etc…as applicable
  • Issuance of insurance cards viz., ESI, Mediclaim cards
  • Ensure the PF, ESI documents are duly filled in and registered with the respective Government authorities
  • Preparing and remitting of all statutory related returns under various act’s like PF Annual returns, Employment exchange returns, PT returns, and Bonus returns.
  • Should be able to handle contractual employees under Contract Labour Act.
  • Statutory Compliances and maintaining all statutory records under different labour laws of KH and its contractors.
  • Create awareness programs on statutory requirements to all employees including contractors.
  • Liaoning with various statutory bodies for getting the required registrations / enrolments.
  • Annual maintenance Contracts (AMC’s) with payroll vendors
  • Generate MIS on monthly basis on the payroll costs under different heads & report to HOD.
Key Skills
  • Understanding of the various labour laws and Income tax rules
  • Knowledge of statutory legislations
  • Knowledge of working in MS Word, Excel, PowerPoint
  • Knowledge of SAP HR or any ERP
  • Above knowledge should be acquired prior to hire.
  • Fluency in English
  • Effective verbal and written communication skills
  • Excellent analytical skills
  • Good capacity to manage stress
  • Good interpersonal skills.
  • Sound Computer and Accounting knowledge.
  • Good attitude to be an effective team player.
  • Fluency in other language – Hindi / Telugu preferred