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Current Openings

S No Position Division No. of Positions
1 Purchase Officer Maintenance 1
2 Safety Officer QHSES & T 1
3 Behaviour Training Officer QHSES & T 1
4 AMS officer / Maximo Maintenance 1
5 Business Control Finance 1
6 Customer Experience Officer – Associate Manager Operations 1
7 Business analyst Finance 1
8 Signalling Team Leader Maintenance 5
9 AFC Maintainer Maintenance 8
10 Signalling Maintainers Maintenance 7
11 COM Maintainer Maintenance 8
12 Rolling Stock Team Leader Maintenance 5
13 Track Maintainers Maintenance 6
14 Train Operator Operations 20

Purchase Officer

Role Title Purchase officer
Experience & Qualification
  • At least 3 -8 years’ Experience in Procurement
  • Should be a qualified Graduate- Civil Engineer Preferred.
Roles & Responsibilities Purchase Officer Accountability for all purchasing activities in SCM Division – Receipt of PRs,
feasibility study of PR, RFQ floating, CST preparation, delivery follow up and MIS generation..
As such, is in charge of:

  • Ensure the most cost-effective methods of acquiring goods/ services necessary for the smooth
    functioning.
  • Providing necessary back-order reports on stock purchased weekly or on need basis
  • Review purchase requisitions for accuracy and completeness
  • Seek new suppliers based on best price, quality, availability, reliability, and technical
    support
  • Following up on orders placed with suppliers
  • Keeps track of all suppliers ratings and scorecards
  • Maintain the suppliers list
  • Strong in follow ups and MIS generation as per requirement.
  • Assist the Purchaser where necessary
  • Prepare and maintain purchasing records, reports and price lists
  • Assist in the development of specifications for equipment, materials, and services to be
    purchased
  • Reconcile or resolve value discrepancies
  • Liaise with internal and external stakeholders for all procurement topics
Key Skills
  • Ability to work under pressure, prioritize and multitask
  • Self-motivated
  • Integrity
  • Fluency in English
  • Strong negotiation skills
  • Knowledge of AMS and SAP
  • Collaborative approach
  • Customer centric
  • 1-2 years’ experience with exposure to MRO items procurement. Familiar with “Procure to
    Pay” process

Safety Officer

Role Title Safety Officer
Experience & Qualification
  • At least 1-5 years’ experience as a Safety Officer / 2-3 years experienced of working
    (either directly or indirectly) in Safety Processes/activities in other similar industries,
    especially Metro Railway and/or Metro Railway related Industries.
  • Degree/Diploma Qualification in Science, Engineering, Safety relevant methodology and tools
    in Railways
Roles & Responsibilities The position provides, oversee and monitor applicability of KHMRTS Safety Processes and activities
proactively as well as reactively among all divisions.in the organisations

  • Monitor Safety assurance activities/processes applicability within the organisation to
    ensure safety of the employees, passengers, and all other stake holders
  • Oversee compliance of KHMRTS Policies and Procedures affecting Safety of employees,
    passengers, and all other stake holders
  • Participate actively in hazard identification, management, and risk assessment Process in
    KHMRTS – especially those which effects Safe Metro Train Operation.
  • Monitor actions plan (for compliance of Follow up action plans of Audits,
    Incidents/Accidents, and improvement)
  • Maintain procedures, records, share information, and monitor their implementation.
  • Identify benchmarked Processes and best practices in the industry for application within the
    organization.
  • Participate actively in Rail Safety investigations, carried out into incidents and serious
    nearmisses by QHSE division.
  • Prepare, maintain, and update regular reports and statistics as structured in the division.
  • Handle emergency situations with quick response time. Ensure availability at site in
    quickest possible time in case of an Incident/Accident over KHMRTS as and when required.
  • Work closely with Rail Safety division during necessary safety certification and
    accreditation (for Metro Rail Management System).
  • Participate as and when required for necessary surveys/drives/drills regarding any
    regulation updates and evolutions.
  • Work in close liaison within safety team by maintaining & developing internal skills and
    competencies.
Key Skills
  • Possesses good interpersonal communication skills
  • Is determined , having quick response time and approachable quickly.
  • Able to communicate internally and externally
  • Ability to understand and explain complex issues to colleagues

Behaviour Training Officer

Role Title Behaviour Training Officer
Experience & Qualification
  • Graduate in any discipline
  • Minimum 3 year of training experience in soft skills/ corporate skills training
  • Added advantage if have certifications, on the following
    • Leadership skills.
    • Behavioral Management.
    • Communication skills.
    • Interpersonal skills.
    • Stress Management
    • Teamwork
    • Conflict Management
    • Diagnosing & Problem Solving
Roles & Responsibilities
  • Design, Develop Annual Training calendar for all staff on Behavioural Trainings.
  • Prepare & deliver required behavioural trainings in line with Competency Management plan and other trainings identified by managers/employees/ or decided by Training Management.
  • Identify the gaps on behavioural issues and facilitate trainings as required.
  • Design, plan and implement effective training curriculum on aspects of behavioural skills & communication skills.
  • Able to build customize training contents and assessment tools.
  • Monitor and measure effectiveness of all training programs.
  • Act as a liaison with L&D and the business units (O&M team) to ensure consistency with practices Contributes to process improvements and innovation in the L&D function.
  • Utilize learning methodologies and learning tools.
  • Ability to train-Associates/QA/Engineers/First Time Managers/Leaders/External Instructors Regular New Joiners Trainings (Support Teams/Engineers/TL/ Senior Engineers level).
  • The trainer should be able to deliver training in Facilitation Mode using innovative techniques & tools like Group Discussion, Roleplays, Action Learning, Flipped Classroom.
  • Measure effectiveness and impact of the programs to improve the effectiveness of the L&D ecosystem.
  • Work with different stakeholders to evaluate and support programs and to ensure that there is ease of learning adoption.
  • Work with teams to monitor and evaluate training program, assess results, implement enhancements, and provide recommendations for training program effectiveness.
  • Identify, develop, and implement value based behavioural learning programs with an eye on internal competency mapping.
  • Maintaining training feedback for internal/external program.
  • Impart Training Content by employing instructional design thinking via diverse methods of dissemination like instructor led sessions, classroom trainings, web-based and virtual training sessions.
Key Skills
  • Well-developed interpersonal and communication skills (oral and written).
  • High level of proficiency in keyboard and general software use including the following MS Office applications: Excel, PowerPoint, and Word.
  • Strong Analytical and Logical skills.

AMS officer

Role Title AMS officer
Experience & Qualification
  • He /She should have a significant experience as a business analyst and solution architect
    with IBM Maximo and overall experience of 5 years in Asset Management Systems.
  • Should be a qualified Engineering Graduate
Roles & Responsibilities AMS Officer is in charge of implementation and operations of the IBM Maximo AMS solution used by
Keolis

  • Defines detailed functional requirements and procedures for AMS in coordination with
    Operation, Maintenance and Finance departments
  • Discusses and share requirements with Solution Provider (SP) for implementation and review
    the proposal and provide comments
  • Provides and coordinates Keolis Hyderabad inputs for efficient AMS implementation & Monitors
    SP progress and reports
  • Participates to testing and commissioning of the solution
  • Alerts his management in case of any risk on the project (planning & functional)
  • Liaises with Keolis AMS experts for additional support and expertise
  • Facilitates support team for interfaces with other applications (like SAP).
  • Reviews and build AMS training material
  • Is in charge of additional functional developments of the application in case of new
    equipment or processes (populate the database with new equipment, users…)
  • Monitors the proper performance and backup of the AMS system and provide corrective actions
    if required
  • Liaise with Keolis team to keep them aware of latest changes in AMS
  • Monitors the proper functioning of interfaces between AMS and other IT solutions (ERP) and
    provide corrective actions if required
  • Liaise regularly with Keolis AMS experts for best practises, benchmarks and knowledge
    transfer across Keolis networks
  • AMS Officer is responsible for the specification of the upgrade of functionalities and data
    in Maximo, as such he:
  • Collects all requests from the use and follow a process to select future functionalities
  • Carry out all the same responsibilities as for the development and ensure that they come
    live after been duly tested and approved, as per process
Key Skills
  • Rigorous and meticulous with data
  • Capacity to adapt to the situation
  • Determined and able to overcome obstacles
  • Good relationship building and interpersonal skills
  • Fluency in English

Business Control

Role Title Business Control
Experience & Qualification
  • Candidate should be an MCA / B.Tech graduate.
  • He should have experience as a business analyst and software development with overall
    experience of 5 years in application development.
Roles & Responsibilities Business Analyst is in charge of implementation and operations of the Business applications used by
Keolis Hyderabad.

  • He/she is responsible for the efficient implementation and operations of application (like
    KPI tools, MIS tool, Roaster, etc) for Keolis Hyderabad, as such he
  • Defines detailed functional requirements and procedures in coordination with all divisions.
    (Operation, Maintenance, QHSE, Human Resource and Finance departments)
  • Discusses and share requirements with Solution Provider or internally develops with his/her
    technical capability and provide logical solution to all business demands.
  • Provides and coordinates Keolis Hyderabad inputs for efficient implementation
  • Monitors progress and reports to head of the department
  • Participates to testing and commissioning of the solution
  • Alerts his management in case of any risk on the project (planning & functional)
  • Liaises with L&T Metro software team for additional support and expertise
  • Facilitates support team for interfaces with other applications (like ERP, Analytic tools
    etc).
  • Imparts training for new user
Key Skills
  • Strong analytical and problem-solving capacities
  • Software development knowledge (.Net / HTML / JAVA / Oracle / SQL 2008 DB)
  • Effective verbal and written communication skills
  • Rigorous and meticulous with data
  • Capacity to adapt to the situation
  • Determined and able to overcome obstacles
  • Good relationship building and interpersonal skills
  • Fluency in English

Customer Experience Officer – Associate Manager

Role Title Customer Experience Officer
Experience & Qualification
  • The incumbent should be a graduate or post-graduate and have very good proficiency in Telugu, English & Hindi. Incumbents should possess prior experience in customer care domain.
  • Work Experience 8 – 12 years with handling Customer Relationships portfolio.
  • Aapplicant should possess customer service work experience and skills with the airport/travel/hospitality industry environment would be a distinct advantage.
  • Excellent communication skills both oral and written in local language (Telugu, English & Hindi).
  • Experience and knowledge of Microsoft Word, Excel, and Power point etc.
Roles & Responsibilities
  • Lead the entire Customer Experience initiative including leading customer experience staff, Call center and all the initiatives as prescribed by the client.
  • Has Training abilities and is able to run Customer experience training to front line and all associated with better customer experience.
  • Ability to draft newsletters, training programs and social media drafts.
  • Lead the Customer Experience & ensure timely replies to customers in SLA’s as defined by the management.
  • Provides customer service support by way of obtaining, analysing, and verifying the accuracy of information. Initiates and/or implements corrective and timely actions ensuring an excellent standard of service and a high level of customer satisfaction. Prepares customer service summary reports.
  • Co-ordinates with the staff at stations and call center in case of any difficult and/or unusual situations and reports to Customer Experience Manager. Assist in any kind of escalations.
  • Anticipates the needs and expectations of the passengers and ensures to resolve the same within the stipulated time and keep the passengers satisfied.
  • Strict adherence to monitoring, tracking, and achieving all the defined contractual and board KPI’s each month.
  • Finding ways to measure customer satisfaction and improve the levels by way of proposing various initiatives like ‘Meet the manager’, ‘Orientation to selected segment of passengers, Athithi Devo Bhava from time to time.
  • Initiating and rolling out various training sessions for the staff at the stations and at the customer service call center to develop and implement a customer service culture.
  • Assist and participate alongside CEM Manager to handle key initiatives within the Customer Relations function like Lost and Found department, Training of Staff, Interact and Launch Customer Service programs etc.
  • Assist CEM Manager in the management of Call Center, Emails and Customer Service Management.
Key Skills
  • The ideal candidate will be a confident and diplomatic communicator, with highly positive and customer-oriented building excellent customer relationships and brand loyalty.
  • Ability to lead the customer experience team.
  • Drive various training initiatives across the network including analyzing develop & drive various training programs.
  • Experienced and able to handle the client and other stakeholders.
  • Customer oriented, able to anticipate, understand, react to situations, and satisfy customers’ needs.
  • He/she should have sound and efficient customer management skills, the ability to manage and prioritize a varied workload effectively as well as has the capacity to work under pressure.
  • Able to remain patient, calm, soft spoken and express with clarity and efficacy particularly during challenging situations.
  • Ability to handle and excel during the stressful situations.
  • Proactive in identifying and resolving Customer issues. Skills on sourcing, collection, and dissimilating information.
  • Well informed on all activities/procedures/policy’s/rules/ which impacts the best quality service rendered to customer 24/7.
  • Excellent communication & listening skills (English, Hindi, Telugu).
  • Develop excellent customer relationships with internal and external contact persons.
  • Capable of giving precise, clear and concise instructions remotely.
  • Rigor in executing and applying instructions and procedures. Strictly go by the rules of conduct and procedures.
  • Providing prompt and professional replies to all customer feedback, providing follow up action on passenger feedback and managing requests for compensation, where appropriate.
  • Co-ordinating investigations on cases pending on service front and which needs investigation from various divisions/departments including external authorities/bodies. Ensuring that relevant departments are made aware of concerns raised by customers so that they may carry out corrective action and further co-ordinate/interact with all departments to close the cases on time.
  • Able to impart training to staff at the stations as well as training call centre agents outsourced on how to use the CRM tool, customer orientation, customer management and passenger satisfaction.
  • Anticipate, design & develop various training needs, and drive customer service initiatives throughout the network or as assigned by the client.
  • Experience and ability to manage the customer communication and communicate appropriately with the passenger complaints.
  • Monitoring and carrying out analysis of customer feedback for producing management reports.
  • Support the Operations and Marketing team in times of disruption/ in times of emergency.
  • Proactively recognise possible customer relation cases, where necessary, keeping records or arranging pro-active service recovery to all escalated complaints if any.
  • Ability to respond to all client enquiries and instructions and the capability of advising and resolving most issues and requests.
  • Experienced and having good Knowledge in managing, tracking and monitoring social media and the passenger website and is required as the role would demand regular co-ordination with the concerned.
  • Raise Red flags when required, escalate to the management and track for a timely resolution.

Business Analyst

Role Title Business Analyst
Experience & Qualification
  • Should be a qualified ITI / Diploma /Engineer – Civil / Mechanical
  • He/ She should have experience as a business analyst and software development with overall
    experience of 5 years in application development.
Roles & Responsibilities Business Analyst is responsible for the efficient implementation and operations of application (like
KPI tools, MIS tool, Roaster, etc) for Keolis Hyderabad, as such he

  • Defines detailed functional requirements and procedures in coordination with all divisions.
    (Operation, Maintenance, QHSE, Human Resource and Finance departments)
  • Discusses and share requirements with Solution Provider or internally develops with his/her
    technical capability and provide logical solution to all business demands.
  • Provides and coordinates Keolis Hyderabad inputs for efficient implementation
  • Monitors progress and reports to head of the department
  • Participates to testing and commissioning of the solution
  • Alerts his management in case of any risk on the project (planning & functional)
  • Liaises with L&T Metro software team for additional support and expertise
  • Facilitates support team for interfaces with other applications (like ERP, Analytic tools
    etc).
  • Imparts training for new user
Key Skills
  • Strong analytical and problem-solving capacities
  • Software development knowledge (.Net / HTML / JAVA / Oracle / SQL 2008 DB)
  • Effective verbal and written communication skills
  • Rigorous and meticulous with data
  • Capacity to adapt to the situation
  • Determined and able to overcome obstacles
  • Good relationship building and interpersonal skills
  • Fluency in English.

Signalling Team Leader

Role Title Signalling Team Leader
Experience & Qualification
  • At least 3 years’ experience as a Diploma engineer in respective SIG/COM/AFC
    maintenance.
  • Should be a qualified Diploma/Graduate Engineer – Electronics/Electrical/Communication.
Roles & Responsibilities Team leader is responsible for THE delivery of the respective system-SIG/ COM/ AFC in an operational
state, able to ensure commercial service.As such, is in charge of:

  • The day-to-day organization of the maintenance tasks during his shifts:
  • Ensuring preventive maintenance as per laid down guidelines and schedules of
  • maintenance.
  • Organization of a permanent, immediate, and efficient response in case of a major event
  • due to the respective SIG/COM/AFC System.
  • Maintenance works compliance:
  • Adherence to maintenance standards
  • Monitors staff skills and safety procedures respect.
  • Ensuring availability of as built drawings and technical documents.
  • Coordinating with the station/Depot/OCC operation staff with regard to maintenance of
    SIG/COM/AFC assets.
  • Organization of collection of technical facts aiming to raise issues to the engineering team
    and
  • or the SIG/COM/AFC supplier (during the DLP).
  • Organization of collection of needed resources assessments aiming budget construction.
  • Support processes procedures respect.
  • Guiding his staff in regard to knowledge enhancement through classroom and on job training
    as per requirement.
  • Key personnel in information transmittal process.
Key Skills
  • Fresh Graduate Engineer in relevant engineering would also be considered.
  • Experience in managing and developing teams.
  • Able to plan and organise work of self and others.
  • Competent verbal and written communicator.
  • Analytical ability.

AFC Maintainer

Role Title AFC Maintainer
Experience & Qualification
  • At least 3 years’ experience as a ITI holder in respective SIG/COM/AFC maintenance wing
  • Should be a qualified ITI/ Diploma Engineer – Electronics/ Electrical/
    Communication/Mechanical
Roles & Responsibilities Maintainer in each department like SIG, COM or AFC is responsible for:

  • The day-to-day organization of the maintenance tasks during his shifts:
  • Ensuring preventive maintenance as per laid down guidelines and schedules of maintenance.
  • Organization of a permanent, immediate, and efficient response in case of a major event due
    to the respective SIG/ COM/ AFC System.
  • Maintenance works compliance:
  • Adherence to maintenance standards.
  • Ensuring safety & procedures respect.
  • Ensuring upkeep of tools, assets and records.
  • Coordinating with the team leader with regard to maintenance of SIG/ COM/ AFC assets.
  • Organization of collection of technical facts related to failures and its correct
    transmittal.
  • Support processes procedures respect.
  • Key personnel in information transmittal process.
Key Skills
  • Fresh Diploma Engineer in relevant engineering would also be considered.
  • Competent verbal and written communicator.
  • Analytical ability.

Signalling Maintainers

Role Title Signalling Maintainers
Experience & Qualification
  • At least 3 years’ experience as a ITI holder in respective SIG/COM/AFC maintenance wing
  • Should be a qualified ITI/ Diploma Engineer – Electronics/ Electrical/
    Communication/Mechanical
Roles & Responsibilities Maintainer in each department like SIG, COM or AFC is responsible for:

  • The day-to-day organization of the maintenance tasks during his shifts:
  • Ensuring preventive maintenance as per laid down guidelines and schedules of
  • maintenance.
  • Organization of a permanent, immediate, and efficient response in case of a major event due
    to the respective SIG/ COM/ AFC System.
  • Maintenance works compliance:
  • Adherence to maintenance standards.
  • Ensuring safety & procedures respect.
  • Ensuring upkeep of tools, assets, and records.
  • Coordinating with the team leader with regard to maintenance of SIG/ COM/ AFC assets.
  • Organization of collection of technical facts related to failures and its correct
    transmittal.
  • Support processes procedures respect.
  • Key personnel in information transmittal process.
Key Skills
  • Fresh Diploma Engineer in relevant engineering would also be considered.
  • Competent verbal and written communicator.
  • Analytical ability

COM Maintainer

Role Title COM Maintainer
Experience & Qualification
  • At least 3 years’ experience as a ITI holder in respective SIG/COM/AFC maintenance wing
  • Should be a qualified ITI/ Diploma Engineer – Electronics/ Electrical/
    Communication/Mechanical
Roles & Responsibilities Maintainer in each department like SIG, COM or AFC is responsible for:

  • The day-to-day organization of the maintenance tasks during his shifts:
  • Ensuring preventive maintenance as per laid down guidelines and schedules of
  • maintenance.
  • Organization of a permanent, immediate, and efficient response in case of a major event due
    to the respective SIG/ COM/ AFC System.
  • Maintenance works compliance:
  • Adherence to maintenance standards.
  • Ensuring safety & procedures respect.
  • Ensuring upkeep of tools, assets, and records.
  • Coordinating with the team leader with regard to maintenance of SIG/ COM/ AFC assets.
  • Organization of collection of technical facts related to failures and its correct
    transmittal.
  • Support processes procedures respect.
  • Key personnel in information transmittal process.
Key Skills
  • Fresh Diploma Engineer in relevant engineering would also be considered.
  • Competent verbal and written communicator.
  • Analytical ability

Rolling Stock Team Leader

Role Title Rolling Stock Team Leader
Experience & Qualification
  • Should be a qualified Diploma / Graduate Engineer – Mechanical / Electrical /Electronics.
  • At least 4-6 years’ experience as a Degree/Diploma engineer in the field of
    Electrical/Mechanical Maintenance. Knowledge of working in a technically – based rail/metro
    or industrial environment.
Roles & Responsibilities Rolling Stock Team leader is responsible for the maintenance of rolling stock in an
operational state, able to ensure commercial service.
As such, is in charge of:The day-to-day organization of the maintenance tasks during his shifts:

  • Ensuring preventive maintenance of rolling stock and depot equipment as
  • per laid down guidelines and schedules of maintenance.
  • Organization of a permanent, immediate, and efficient response in case of a
  • major event due to the respective Rolling stock system.
    • Mechanical /Electrical & Electronics functions servicing
    • Wheel machining of rolling stock and depot equipment if any
    • Involving in Re railing activities.
    • Major components exchange
    • According to planning requirements and its evolutions due to the operational needs:
  • Allocating the workload through the various teams
  • Arbitrating if necessary
  • Maintenance works compliance:
  • Adherence to maintenance standards
  • Monitors staff skills and safety procedures respect.
  • Ensuring availability of as built drawings and technical documents.
  • Coordinating with rolling stock manager with regard to maintenance of
  • Rolling stock assets.
  • Organization of collection of technical facts aiming to raise issues to the engineering team
  • and or the Rolling stock supplier (during the DLP).
  • Organization of collection of needed resources assessments aiming budget construction.
  • Support processes procedures respect.
  • Guiding his staff in regard to knowledge enhancement through classroom and on job training
    as per requirement.
  • Key personnel in information transmittal process.
Key Skills High level Fresh Graduate Engineer in relevant engineering would also be considered.

  • Experience in managing and developing teams.
  • Able to plan and organise work of self and others.
  • Competent verbal and written communicator.
  • Analytical ability.

Track Maintainer

Role Title Tracks Team Leader
Experience & Qualification
  • Should be a qualified ITI / Diploma /Engineer – Civil / Mechanical
  • At least 5+ / 2+ years’ experience as an ITI holder / Diploma holder in the field of Civil /
    Mechanical or Tracks Maintenance. Knowledge of working in a technically based rail / metro
    or industrial environment is preferred.
Roles & Responsibilities Tracks – Maintainer is responsible for the maintenance of tracks in an operational state, able to
ensure commercial service.
As such, he is in charge of :

  • Day-to-day organizing of materials from stores and performing the maintenance task during
    his shifts
  • Ensuring preventive maintenance and regular servicing of track assets as per laid down
    guidelines and schedule of maintenance.
  • Responsible for immediate and efficient handling in case of any major event that affects
    train Operation (for example : Rail / weld failure or any other incident which affects the
    train operation).
  • Maintenance works snag attention and subsequent compliance and maintain the records as per
    the directions of the TLs.
  • Adherence to maintenance standards and SOPs
  • Knowledge on safe working procedure of track maintenance, Operation and maintenance of motor
    trolleys, and Manual point operation in depot.
  • Knowledge & periodical maintenance of Permanent way tools and machinery (identification of
    tools for various track maintenance activities).
  • Coordinating with the station/ Depot/OCC Operation staff with regard to maintenance of Track
    assets as well as during performance of the Corrective maintenance activities.
  • Organization of collection of technical facts aiming to raise issues to the engineering team
    and /or the Track Work supplier (during the DLP).
  • Organization of collection of needed resources assessments aiming budget construction.
  • Support and Major involvement in all track maintenance activities.
  • Key personnel in information transmittal process.
Key Skills
  • High level Fresh Diploma / Engineer in relevant engineering would also be considered.
  • Should be able to effectively communicate in English.
  • Analytical ability.

Trainee – Train Operator

Role Title Train Operator
Experience & Qualification
  • Technical Diploma / B.Tech Fresher in EEE/ECE/Mechanical.
Roles & Responsibilities
  • To ensure the Safe, Smooth, Scheduled and Energy Efficient Operation of the trains as per regulations.
  • To drive train in mainline and depot as per assigned duty.
  • To observe high level of alertness and vigilance during train operation and respond to the abnormalities promptly; keeping Operation Control Centre (OCC) informed.
  • To be proactive in ensuring safety of the train, on board passenger, oneself and those working near the right of way.
  • To proactively participate in training & refresher courses; be versed in the troubleshooting of the train on board systems, Standard Operating Procedures; practical handling of train and acquire the expected level of competence.
  • To promptly respond to the malfunctions in train, ensure their efficient management and clear the blockage on the mainline within least possible time.
  • To lead and manage the relief and restoration as per procedures, under OCC instruction, after any incident encountered duty his duty.
  • To disseminate correct & relevant information to the passenger whenever required in handling incidents.
  • To be proactive in ensuring punctuality of train and oneself.
  • To be clear and unambiguous during communication.
  • To drive train in any shift, any time during his shift and for extended hours during exigencies.
  • To be in charge of the train when handed over the charge of same; and will not leave the same without proper handing over to reliever.
  • Be available for providing training; provide OJT to new recruits, verify their competence and recommend their suitability.
  • Observing all the rules & regulations of the organisation.
  • Any other work assigned by Train Crew Controller.
Key Skills
  • Able to remain calm and objective particularly during challenging failure/incident.
  • Has competent and proven analytical ability.
  • Able to operate a complex system with safety related functions.
  • Is able to diagnose technical malfunctions, interpret and apply solutions from written and verbal Information.
  • Able to anticipate and react to situations.
  • Proactive in identifying and resolving technical issues.
  • Capable of sharing precise, clear and concise information.
  • Rigor in executing and applying instructions and procedures.
  • Has strong oral and written communication skills.

send your applications with updated CV to KeolisHyd.Jobs@keolishyderabad.com